Policies

We aim to provide the best and most timely service to all who seek treatment from us and your cooperation ensures this. 

Recovery First appointment policy requires 48 hour verbal notification by phone call for rescheduling of individual psychotherapy sessions. Any notification received in less than the time specified will be charged a late cancellation fee for the full balance of the appointment: the flat rate or your insurance reimbursement rate.

Request or notification of rescheduling of appointments must occur directly by phone: 609-346-8740. 

All fees regarding medical record requests, certification and research abide by applicable state law.

Generally, costs are: medical record requests - $1.00 per page; medical record certification - $10.00 per certification; and shipping and handling rates will apply. Separately, if no record is found, a medical record research fee will be charged the flat rate of $10.00. Total fees will not exceed the maximum dollar amount set by state law and in certain instances for certain individuals, fees cannot not be imposed.

Information Collected and Used from Third-Party Websites

We maintain accounts on third-party websites, such as social media sites (such as Facebook, Twitter, LinkedIn etc.), as tools to better interact with the community. Your activity on those third-party websites is governed by the security and privacy policies of those sites. Users of third-party websites are often sharing information with the general public, user community, and/or the third-party operating the website. These actors may use this information in a variety of ways. You should review the privacy policies of third-party websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.

RF uses social media as a tool to promote RF and raise awareness regarding public policy and information. Social media accounts are not to be used to solicit client/patient needs or to schedule appointments. 

If you have an account with a third-party website, and choose to follow, like, friend, or comment, be aware certain PII associated with your account may be made available based on the privacy policies of the third-party website and your privacy settings within that third-party website. 

Comment Policy 

Where commenting is supported on this or any other websites owned or administered by Recovery First LLC (RF), RF encourages you to share your thoughts as they relate to the topic being discussed. RF reserves the right to review and allow comments to be posted at its own discretion for any reason. RF retains the discretion to determine which comments to post especially if it violates our comment policy. RF also reserves the right to remove and/or not allow comments to be posted for any reason. RF reserves the right to block any person that is harassing, using foul language or displaying other obscene material. RF reserves the right to report any social media activities to the authorities if there is any indication of malfeasance and/or activities that may cause harm to themselves or others. 

Comments that include the following are prohibited:

· Vulgar, profane, or abusive language; personal attacks of any kind; inappropriate religious, sexual, political, or racial references; unsupported accusations.

· Endorsements of commercial products, services, organizations, or other entities.

· Endorsements of political parties, candidates, or groups.

· Content that infringes on copyrights.

· Solicitation of funds.

· Comments on any ongoing investigation of any sort.

· Comments that reveal PHI/PII of the commenter or other individuals especially when federal or state laws are violated.

· Comments that incite self harm or harm to others. These include criminal acts of any nature.

· Reporters' questions - all media inquiries must be directed to RF directly (contact@recoveryfirstnj.org).

Remember that your posts are public. Anything posted is considered public domain and deletion does not necessarily ensure that the post is completely erased from the public record. When posting, please do not include personally sensitive information (e.g. email, social security numbers, personal health insurance information etc.) in the text of your comment that personally identifies you (or others) in a way you do not intend. Disclosing and sharing your personal sensitive information publicly may compromise the security of that information.

Monitoring

RF recognizes that the web is a 24/7 medium, and your comments are welcome at any time. However, please be advised that RF reserves the right to review Social Media content including posts and comments when it is able and this may or may not occur in a consistent and timely manner.

Personal Information Voluntarily Submitted to Recovery First LLC 

Recovery First LLC (RF) is committed to protecting your privacy in accordance with federal and state laws. Recovery First LLC will not collect any personal information about you when you visit our website unless you choose to provide it to us.

If you choose to provide RF with personal information – for example by completing a "Schedule Appointment" inquiry or by sending an email - we may use that information to respond to your message and/or help us get you the information or services you asked for. Submitting personal information (name, telephone number and email address) is voluntary. It is used to respond to your question or to fulfill the stated purpose of the communication.

Site Security

RF website and contact form is protected through SSL encryption. Email is HIPAA compliant. 

Recovery First LLC reserves the right to change these policies at any time and not all policies are listed online.